Privacy policy

This privacy policy sets out how 3Brain AG (a Swiss registered company located in Einsiedlerstrasse 30 8820 Wädenswil - Switzerland) uses and protects any information that you give 3Brain AG when you use this website (


  • 3Brain AG is committed to ensuring that your privacy is protected under the General Data Protection Regulation (GDPR) (EU) 2016/679.
  • The user can browse the Website without having to provide any personal data. 3Brain AG will only collect personal data voluntarily supplied by users through the “Request information” form provided, or by contacting 3Brain AG by e-mail or through any other means provided on the Website. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
  • Except as set out below, we do not share, or sell, or disclose to a third party, any information collected through our website.
  • 3Brain AG may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
  • This policy is effective from 23/05/2018.

What we collect

We may collect the following information:

  • name and job title
  • contact information including address/email/phone number
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
  • information that you spontaneously provide to 3Brain AG

What we do with the information we gather

We require this information to understand your needs, satisfy your request and inquiry and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • If the user is interested in 3Brain AG products and he is located in an area covered by a 3Brain AG distributor, we may share your information with the distributor.
  • if you check the “Subscribe to newsletter” checkbox in the “Request information” form, we may periodically send promotional emails about new products, update, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or phone. We may use the information to customise the website according to your interests.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, improving your navigation experience and by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

In particular table below shows the cookies we collect and the info they store:

Cookie name



Is used to identify unique users to the website and it expires after 2 years. It's a first-party cookie from Google Analytics, used to track performance on this website.


Is used to identify unique users to the website and it expires after 24 hours. It's a first-party cookie from Google Analytics, used to track performance on this website.


Is used to throttle the request rate, limiting the collection of data on high traffic sites and it expires after 10 minutes. It's a first-party cookie from Google Analytics, used to track performance on this website.


This cookie is native to PHP and it is used to establish a user session and to pass state data via a temporary cookie, which is commonly referred to as a session cookie. It disappears when the client is closed.


This cookie is used to record if a user has accepted the use of cookies on this website. So it will not ask you again regarding the site cookie acceptance until you have change the cookie settings or you flushout the browser history.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Job application and employment

If you send 3Brain AG information in connection with a job application or with a spontaneous application through the website, we may keep it for up to two years in case we decide to contact you at a later date.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • If you fill the “Information Request” from on the website, do not click the checkbox to indicate that you want subscribe to our newsletter in order to avoid direct marketing
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless (i) it is consistent with the terms and conditions of the Privacy Policy, (ii) we have your permission or (iii) are required by law to do so.

You may request details of personal information which we hold about you under the General Data Protection Regulation (GDPR) (EU) 2016/679 by writing to or emailing us at

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Removal of your information

You may request the cancellation of personal information which we hold about you under the General Data Protection Regulation (GDPR) (EU) 2016/679 by writing to or emailing us at

This may limit the service we can provide to you.